PRIVACY POLICY OF Adrenalima asd
Adrenalima ASD in carrying out its activities collects data related to its customers. This document (Privacy policy) serves to explain how data is collected and used by Adreanalima ASD, in compliance with Regulation (EU) 2016/679 (GDPR).
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WHAT IS THE PRIVACY POLICY?
These are the rules that regulate the collection and use of personal data, such as first name, last name, email, address, phone…
In general, these data are collected for:
- Comply with legal requirements (contracting and issuing tax documents);
- Deliver the purchased service;
- commercial communications;
- Internal statistical analysis.
WHAT DATA DO WE COLLECT AND WHEN?
Below are the times when we collect your data and their purpose.
E-mail communications
Site information request form
Purchasing a ticket
Newsletter subscription
Completing the form before conducting the activity
E-mail
Phone number
First and last name
Date and place of birth
Tax Code
When you write to us for information, we use your email exclusively to respond to your inquiries.
When you write to us for information, we use your email exclusively to respond to your inquiries. Your phone to call you, explain our proposals and answer your questions.
Upon consent, we use email for informative and commercial communications from Adrenalima ASD: events, promotions, news…
We need your identifying information compulsorily in order to conclude the contract and issue the invoice you receive after your purchase.
Email and cell phone are needed for us to contact you in case of problems about your purchase or for important communications about the progress of the activity such as cancellations, moves, delays.
Your information will be managed by our internal user management system. No data is disclosed to third-party software.
Your information will only be used by Adrenalima ASD for commercial communications and offers. They will not be disclosed to partner companies or third parties.
We compulsorily need the data of the participants (who may be persons other than the purchaser) to identify the persons and make them accept the conditions of operation. We use your email to send you photographs of your business and communications related to the booking you have made.
We need your identifying information compulsorily in order to conclude the contract.
We would like to clarify that the payment details (e.g. credit card number, …) are not visible to Adrenalima ASD and, therefore, are not stored by us in any way.
WHO HAS ACCESS TO THE DATA?
We guard your data with the utmost diligence and care. Adrenalima ASD does not transfer your information to third parties in any way.
Only personnel authorized by Adrenalima ASD who are required by business necessity to access your information may do so:
- Interface with customers to manage purchases of our services;
- Manage the administrative record of tax documents.
Staff have been trained in the proper use of your data and to prevent possible misuse.
We also share data with third parties to help us run our business and provide services. These third parties may from time to time have access to your personal information, and they include:
- Service providers, who help us manage our IT and back office systems.
- Law firms and other professional service firms (including our accountant).
These professionals access your data only when strictly necessary to carry out their activities. In no way is your information transferred, remaining in the exclusive possession of Adrenalima ASD.
Data may be shared with the relevant authorities when necessary.
HOW DO WE GUARD YOUR DATA?
The data you communicate to us is stored on our servers or on the servers of IT service providers who guarantee the security of the data and its accessibility exclusively by Adreanalima ASD.
These providers include:
- Shellrent Ltd. for server space dedicated to Adreanalima ASD;
- Customer Alliance, email service for reviews, used only to find out your opinion about the service provided;
In all these cases, the data are the sole access and responsibility of Adreanalima ASD.
Data collected electronically are retained for as long as necessary for legal obligations and, when consented, for marketing communications as long as deemed necessary or when otherwise requested by the user.
Data provided by filling out paper forms, are stored in premises not accessible to the public and destroyed after 1 year.
WHAT ARE YOUR RIGHTS?
By sending an email to
info.adrenalima@gmail.com
you will be able to request information regarding your data: which ones, for what purposes, …
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By sending an email to |
By sending an email to
info.adrenalima@gmail.com
you can request that your data be transferred to another Data Controller.
In order to proceed with the above requests we will need to identify you, using the methods we deem most appropriate. We strive to respond to requests within 72 hours of their receipt.
In general, for any request concerning the use of your data you can write to
info.adrenalima@gmail.com
WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
Adrenalima ASD
Via Scesta, 55022 Bagni di Lucca (LU)
VAT NUMBER 02602580462